Accessibility

This page is not a help page.

It aims to present Air Caraïbes' commitments in terms of digital accessibility and then to define the level of compliance of this present site with the regulations and standards in force.

Accessibility declaration

Air Caraïbes is committed to making its internet sites, intranet, extranet, mobile applications, software packages and street furniture accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.

This accessibility declaration applies to Air caraïbes - Website Air caraïbes - https://www.aircaraibes.com/

Conformity status

As of June 03, 2025, the Air Caraïbes website is partially compliant with the Référentiel Général d'Accessibilité Numérique (RGAA) in its version 4.1.2.

Test results

The compliance audit carried out by Urbilog Compéthance EA reveals that 52% of the RGAA criteria are met.

Number of applicable criteria: 58
Number of compliant criteria: 30
Number of non-compliant criteria: 28

Content not accessible

The content listed below is not accessible for the following reasons:

NON-CONFORMANCES

1. Images

  • 1.1 - Some images carrying information do not have a text alternative.
  • 1.2 - Some decorative images are not ignored by assistive technologies.

3. Colors

  • 3.1 - Some information is conveyed solely by color.
  • 3.2 - Some contrast ratios between text color and its background are not sufficient.
  • 3.3 - Some contrast ratios on information-carrying interface components or graphic elements are not sufficient.

6. Links

  • 6.1 - Some links are not explicit.

7. Scripts

  • 7.1 - Some scripted elements are not compatible with assistive technologies.
  • 7.3 - Some scripted elements are not controllable by keyboard or pointing device.
  • 7.4 - Some scripted elements trigger a context switch without the user's knowledge or control.
  • 7.5 - Some status messages are not correctly rendered by assistive technologies.

8. Mandatory elements

  • 8.2 - Some generated source codes contain invalidating errors depending on the type of document specified.
  • 8.9 - Some tags used for presentation purposes should not be used.

9. Structuring information

  • 9.1 - Some information is not structured with appropriate headings.
  • 9.2 - Some document structures are not coherent.
  • 9.3 - Some lists of elements are not correctly structured.

10. Information presentation

  • 10.7 - Some items don't have a visible focus grip.
  • 10.9 - Some information is given only by shape, size or position.
  • 10.12 - Text spacing properties cannot be redefined by the user without loss of content or functionality.

11. Forms

  • 11.1 - Some form fields lack labels.
  • 11.4 - Some labels are not attached to their associated fields.
  • 11.5 - Some fields of the same nature are not grouped together.
  • 11.9 - Some button labels are not relevant.
  • 11.10 - Some input controls are not used in a relevant way.
  • 11.11 - Some suggestions facilitating the correction of input errors are missing.
  • 11.13 - Some fields do not allow automatic filling with user data.

12. Navigation

  • 12.4 - The "site map" page cannot be reached identically on each set of pages.
  • 12.6 - Some content grouping areas cannot be reached or avoided.
  • 12.8 - The tab order is not consistent.

Derogation for disproportionate load

No item is derogated for disproportionate load

Content not subject to the accessibility obligation

No content is exempt from the accessibility obligation

Drawing up this declaration of accessibility

This accessibility declaration was established on June 03, 2025, its validity period:

  • until substantial modification or redesign of the site,

  • is 3 years after the date of publication of the declaration,

  • or 18 months after the date of publication of a new version of the repository, for those applying the technical method.

It may, however, be desirable to update the accessibility statement more regularly, even for the same version of the technical method, in order to highlight the efforts made and update the percentage of criteria met.
 

Technologies used to create the site

  • HTML 5
  • CSS
  • JavaScript
     

Test environment

The content rendering checks were carried out on the basis of the combination provided by the RGAA 4.1.2 reference base, with the following versions:

  • NVDA 2024.4.1 and Firefox 136.0.1
  • VoiceOver macOS Sequoia 15.3.2 and Firefox 136.0.1 
     

Accessibility assessment tools

  • WCAG Color Contrast Checker extension bar
  • RGAA Assistant V4.1.2 Urbilog Compéthance EA extension bar
  • Web Developer extension bar
  • Browser inspector

Site pages verified for compliance

Feedback and contact

If you are unable to access any content or service, you can contact the department responsible to be directed to an accessible alternative or obtain the content in another form.

Avenues of appeal

This procedure is to be used in the following case.

You have notified the website manager of an accessibility fault that is preventing you from accessing content or one of the portal's services and you have not received a satisfactory response.

  • Write a message to the Défenseur des droits [https://www.defenseurdesdroits.fr/nous-contacter-355]
  • Contact the Défenseur des droits delegate near you [https://www.defenseurdesdroits.fr/carte-des-delegues]
  • Send a letter by post (free of charge, do not put a stamp): Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07