Booking fees

Airline service fees are additional costs charged by Air Caraïbes for specific services or amenities such as:

Flight ticket reservations,
Ticket modifications,
Or check-in of additional baggage or other services, beyond the base ticket price.

They may vary depending on the "points of sale" solicited: at the call center, online or in Air Caraïbes agencies and are detailed below.

Our service fees are applied per passenger and only during the initial ticket issuance. They are non-refundable.

Ticket purchased at www.aircaraibes.com
(excluding promotional rates)

Short-haul: €0
Medium-haul: €0
Long-haul: €1 (Soleil Basic & Soleil smart)
€5 (Soleil Flex)
€10(Caraïbes & Madras)

Ticket purchased by phone

Short-haul: €10
Medium-haul: €15
Long-haul: €40
€5* (Sports equipment, extra baggage, seats, special meals, pets in cabin, etc.)

*These fees apply if the additional service is not acquired at the time of ticket purchase.

Ticket purchased at an Air Caraïbes agency

Short-haul: €15
Medium-haul: €30
Long-haul: €50
€5* (Sports equipment, extra baggage, seats, special meals, pets in cabin, etc.)

Package valid for 3 or more people in the same booking file on the long-haul network: €120

*These fees apply if the additional service is not acquired at the time of ticket purchase.

Ticket modified on www.aircaraibes.com

*The change fees for reward tickets are €50 (excluding holders of the Gold and Diamond Preference cards)

Ticket modified by phone

*Premium ticket change fees are €50 (except for Préférence Gold and Diamant cardholders)

Ticket modified in Air Caraïbes agency

*The change fees for reward tickets are €50 (excluding holders of the Gold and Diamond Preference cards)

Ticket modified by phone

Ticket purchased from Air Caraïbes: No charge
Ticket purchased from a travel agency or on a third-party website: The refund request must be made directly to the agency or website where the ticket was purchased.

Ticket modified in Air Caraïbes agency

Ticket purchased from Air Caraïbes: No charge
Ticket purchased from a travel agency or third-party website: The refund request must be made directly to the agency or website where the ticket was purchased.