My payment is not accepted, how can I finalize my purchase?

Check that the information entered is correct (card number, validity date and cryptogram).Check that your payment method is not capped by contacting your bank.Check that your payment card is one of the payment methods accepted by our website (ELECTRON or similar cards are not accepted, nor are certain foreign cards).

My payment is not accepted. How can I complete my purchase?

04/29/2024

Check that the information you have entered is correct (card number, validity date and cryptogram).
Check that your payment method is not capped by contacting your bank.
Check that your payment card is one of the payment methods accepted by our website (ELECTRON or similar cards are not accepted, nor are certain foreign cards).

If you are unable to finalize your purchase online, you can visit a sales outlet or contact our reservation center on 0820 835 835 (0.12€/min) for assistance from one of our advisors.